CONTACT US

We'd love to
hear from you.

Questions about the platform, pricing, or getting started?
Send us a message and we'll get back to you.

Use the form to reach our team for support, sales questions, trial signups, or partnership inquiries. We typically respond within 24–48 hours.

Looking for quick answers?

Browse our FAQs for help with features, pricing, setup, and common questions before you reach out.

View FAQs

How we can help

Repair shop owners reach out for all kinds of reasons. Here are the most common topics our team handles every week.

Product support

Help with tickets, inventory, customer records, reporting, or day-to-day shop workflow inside LML Repair Shops.

Free trial & onboarding

Questions about starting a trial, importing your data, training your team, or getting your first location live.

Pricing & plans

Compare plans, billing questions, adding locations, or understanding what is included for your shop size.

Partnerships & integrations

Vendor partnerships, multi-location rollouts, or questions about how LML fits alongside your existing tools.

What to expect

  • •We typically reply within 24–48 hours on business days.
  • •Trial and sales questions usually get a same-day response when possible.
  • •Support requests may include follow-up questions so we can route you to the right person quickly.

Help us help you faster

  • •Include your shop name and how many locations you operate.
  • •Tell us whether you are on a trial, evaluating software, or already a customer.
  • •Share the device types you repair (phones, tablets, computers, consoles, etc.) if relevant.
  • •For technical issues, note what you were doing when the problem happened.

Explore before you write

Many shop owners find answers in our FAQs or get started on a free trial without waiting for a reply. If you still need us, the form above is the fastest way to reach the team.

Browse FAQsStart free trial

Prefer pricing details first? View plans and pricing