Features
Run your repair shop from one simple system
Track every job
Know where each repair stands — from check-in to pickup.
Take bookings online
Let customers schedule without tying up your front desk.
Manage the work
Assign techs, log parts, and close jobs when they are done.
Front desk to back room — connected
When a ticket is created up front, your techs see it immediately. When parts are added or status changes, everyone stays on the same page. No more shouting across the shop.
Fewer missed jobs
Online bookings and clear ticket statuses mean fewer devices sitting forgotten on a shelf.
Start with what matters most
We are rolling out features in the order repair shops need them: tickets, bookings, and repair management first. More tools come as we go — you will always know exactly what is available today.
What you get as a shop owner
Simple benefits — no fluff, no fake stats.
Less chaos on busy days
When five customers walk in at once, your team still knows what is checked in, in progress, and ready.
Save time at the counter
Stop repeating the same questions on every call. Bookings and tickets capture what you need up front.
Happier customers
Clear updates and faster service build trust. Happy customers come back and send referrals.
Built for repair shops
This is not generic business software. It is designed around how phone and electronics shops actually work.
Features available now
Click any feature to see what it does and how it helps your shop.
Repair shop software features that match the counter — not a feature bingo card
Shop owners evaluating repair shop software features usually care about five jobs: take a device in without chaos, quote consistently, keep parts honest, tell the customer when it is ready, and get paid. Everything else is optional until those five work under Saturday rush.
LML Repair Shops ships the core loop first: tickets, online bookings, a model-level repair catalog, inventory, and SMS updates. Each feature page below goes deep on the workflow — intake checklists, metrics to watch, and how the tool beats spreadsheets — so you are not guessing from a three-bullet marketing card.
How to choose what to turn on first
- Tickets if devices get lost on the shelf or customers call three times for status.
- Bookings if scheduling calls bury the front desk.
- Repairs + inventory if quotes and parts margins are inconsistent.
- Texts once status updates are reliable — automation only helps after the ticket truth is clean.
Want a specific repair first? See shop software by repair (phones, laptops, consoles, and more), then come back to the feature detail pages for the tools you will actually use daily.
Ready to test on real jobs? Get started free — no credit card required.
Ready to try it in your shop?
30-day free trial · no credit card required