Getting Started with LML Repair Shops

Welcome

LML Repair Shops helps you run tickets, bookings, and customer records from one place. This guide walks you through your first login and the core screens you will use every day.

Step 1: Complete your shop profile

Go to Settings and add your shop name, address, phone number, and business hours. Customers see this on bookings and notifications.

Step 2: Invite your team

Add staff accounts so everyone sees the same tickets and job status. Assign roles so front desk and technicians only access what they need.

Step 3: Create your first ticket

Open Tickets, start a new repair job, and walk through intake — customer, device, issue, and estimated completion.

What to do next

• Turn on online bookings if you take appointments
• Add your common repair types and pricing
• Run a test job from intake to ready-for-pickup