Customers4 min read
Manage Customers and History
Keep customer records, repair history, and contact details in one place.
customerscrm
Customer records
Each customer has a profile with contact info, devices, and past repairs. Search by name, phone, or email at the front desk.
Repair history
Open a customer to see every ticket linked to them. Helpful for warranty lookups and repeat issues on the same device.
Communication
Send status updates from the ticket. Customers get fewer "is it ready?" calls when they receive proactive updates.