Operators, not randos
Questions come from shop owners and staff on LML Repair Shops — people who run tickets, benches, and front desks.
Shop Owner Community
Where repair shop owners talk shop
Ask questions, share what's working, and get answers from other phone, laptop, and device repair operators — built into LML Repair Shops.
On-platform, not Reddit
Keep shop talk in one place instead of scattered across Facebook groups and subreddits with mixed advice.
Reputation that rewards help
Upvotes and best-answer marks build reputation so the most useful voices stand out over time.
Browse by topic
Categories cover the day-to-day problems shop owners actually face.
Parts & Vendors
Sourcing parts, suppliers, and inventory tips
3 discussions
Repair Tech
Diagnostics, board repair, and tricky fixes
2 discussions
Pricing & Business
Pricing strategy, margins, and shop operations
3 discussions
Marketing & Reviews
Getting customers, Google reviews, and local marketing
2 discussions
Software & Tools
POS, ticketing, and shop management tools
3 discussions
Shop Stories
Wins, lessons learned, and general shop talk
2 discussions
Recent discussions
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Shop Stories
First month doing $20k — what changed in our shop
Not bragging — took us 3 years to get here. Biggest shifts: online booking, same-day text updates, and stopping walk-in diagnostics with no deposit. Curious wha…
18
Nina K.ScreenSavers Seattle1 answerOpen
Software & Tools
Spreadsheet vs POS — when did you finally switch?
Still on Google Sheets for tickets and inventory. Two techs, one location, ~15 jobs/day. Feels like software is overkill but we're starting to lose track of par…
11
Tyler B.Brooks Device Repair2 answersAnswered
Marketing & Reviews
What's working for Google reviews in 2025 for small cell shops?
We ask at pickup and have a QR at the counter but conversion is maybe 1 in 8. Competitors with worse work have more reviews. What actually moved the needle for…
7
Aisha P.QuickCharge Cell Repair1 answerOpen
Pricing & Business
How do you price a MacBook logic board repair without scaring customers off?
Customer has a 2020 M1 Air with liquid damage. Board wash didn't bring it back. Part cost is high and labor is real. How do you frame the quote so they don't im…
15
Jordan E.Laptop Logic2 answersSolved
Repair Tech
PS5 HDMI port keeps failing after replacement — what am I missing?
Third console this month where the customer says no signal after a few days. Port looks clean under the scope, pads seem fine, I'm using flux and low melt. Coul…
9
Rosa M.GamePad Gurus1 answerAnswered
Parts & Vendors
Best place to source iPhone 14 Pro screens in bulk?
We're doing 25–40 iPhone screen jobs a week and our current vendor's quality has been inconsistent — dead pixels and bad True Tone after transfer. Who are you u…
12
Marcus C.PixelFix Mobile2 answersSolved