Repair Tech
[phone repair] iPhone TrueDepth cable tear — how often do you see it?
Hey everyone, I've been seeing an increasing number of iPhones coming into the shop with TrueDepth cable tears lately. It seems to be more common with the newer models. I'm curious how often you all encounter this issue and what your typical workflow looks like for repairs. Do you have any go-to suppliers for replacement cables or tips on how to handle the repair without damaging the Face ID functionality? Any insights would be appreciated!
2 Answers
I've definitely seen my fair share of TrueDepth cable tears, especially with the iPhone 11 and later models. In my experience, it's more common than most people think. When I do these repairs, I usually order my replacement parts from a trusted vendor like iFixit or RepairParts. They have a good selection and the prices are reasonable—typically around $30 to $40 for the cable. One thing I recommend is to be very careful when disassembling the device. I've found that using a heat gun to soften the adhesive makes the process smoother and reduces the risk of tearing the cable further. Also, make sure to test the Face ID functionality before sealing everything back up. I document each step in my repair software, which helps keep track of any issues that might arise after the repair. Hope this helps!
I've seen a few TrueDepth cable issues too, but they're not the most common repair for me. When I do get them, I typically charge around $100 for the repair, which includes the part and labor. I've found that parts from suppliers like eBay can be hit or miss, so I usually stick with more reliable sources. As for the workflow, I always double-check the connectors and the Face ID components after the repair. It’s crucial to ensure everything is functioning correctly. I also try to educate my customers about the importance of handling their devices carefully to avoid such damages in the future.