Pricing & Business
What do you charge for Surface Pro screen repair?
Hey everyone, I'm trying to get a better grasp on what to charge for Surface Pro screen repairs in my shop. I typically see customers come in with cracked screens, and I want to be competitive yet fair. I've been looking around but the prices seem to vary quite a bit depending on the model. I usually spend around $150 on replacement parts, but I'm unsure what markup is reasonable. I want to consider my labor time too since these repairs can take a while, especially with the adhesive. How do you all handle pricing for these jobs?
2 Answers
I’ve been doing Surface Pro repairs for a while now, and I typically charge between $300 and $350 for a screen replacement. My parts cost is around $150, and I factor in about $100 for labor, which usually takes me about 2 hours. I use a local supplier who has decent prices and reliable parts. I’ve found that using a good repair management software helps me keep track of my costs and ensures I’m not underpricing myself. Make sure to also check warranty options as they can influence your pricing strategy.
I charge around $325 for a Surface Pro screen repair, which includes parts and labor. My parts typically run me about $160, and I allocate about $80 for labor. I get my parts from an online vendor who has fast shipping, so I don't need to keep them in stock. I’ve also started including a 30-day warranty on my repairs, which has helped build trust with my customers. Just make sure to set clear expectations about repair times and possible complications!