Back to Help
Marketing4 min read

Send emails and texts to customers

Message one customer or run a simple campaign from the portal.

emailsmscampaigns

One-off messages

Use Emails or Texts to reach a customer with a status update, reminder, or follow-up. Templates save you from rewriting the same note.

Campaigns

Campaigns let you message a group — all customers or newsletter subscribers. Keep the copy short and useful.

Compliance tip

Only text people who opted in. Respect STOP requests and keep promotional blasts separate from repair status messages.