Get More Customers
Run your shop with Bookings
Let customers schedule repair appointments online so your front desk spends less time on the phone and more time checking devices in at the counter.
Free to start · no credit card · pricing
Bookings
Thu · Today
What Bookings helps you do
Let customers schedule repair appointments online so your front desk spends less time on the phone and more time checking devices in at the counter.
Why repair shops need Bookings
Phone scheduling eats front-desk time and fills Saturday with chaos. Without structured slots, you either overbook the bench or leave money on the table during quiet hours.
Generic retail tools and ad-hoc notes were not designed for device intake, parts variance by model, technician handoffs, and customers who expect a text when the job is ready. **Bookings** inside LML Repair Shops is built for that rhythm — so the work stays on the ticket, not in someone's head.
What you get
Online appointment requests with device type, issue description, and preferred time
A booking inbox your counter staff can confirm, reschedule, or convert into a ticket
Fewer phone interruptions during rush periods at the front desk
Better show-up rates when customers commit to a time slot in advance
How shops use Bookings day to day
A customer books a screen repair for Tuesday at 2 PM from your Google Business link. Your team confirms, parts are staged, and intake takes two minutes because the device and issue are already on the booking.
Independent phone and electronics shops win on process: intake → diagnose → repair → notify → collect. Bookings supports that loop whether you are a one-bench shop or running multiple locations with shared standards.
### Practical checklist
Publish booking hours that match real bench capacity
Require device type and issue description on every request
Confirm or reschedule within a set SLA (same day)
Convert confirmed bookings into tickets at check-in
Metrics to watch after you adopt it
If you cannot measure these, you are guessing:
Show-up rate by day of week
Percent of jobs booked online vs walk-in
Front-desk minutes spent on scheduling calls
Same-week booking fill rate
Bookings vs spreadsheets and group chats
| Challenge | Spreadsheets / chats | LML Repair Shops | | --- | --- | --- | | Ownership | “Someone was supposed to…” | Clear records and assignees | | Customer answers | Dig through texts | Status and history in one place | | Handoffs | Verbal, easy to drop | Counter and bench stay aligned | | Reporting | Manual reconstruction | Ticket and activity history | | Scaling | Breaks at rush hour | Same workflow under pressure |
Built for shop owners, not enterprise IT
You do not need a six-month implementation. LML Repair Shops is designed for independent and multi-location repair stores that want to get organized fast — with a **14-day free trial** and no credit card to start.
Bookings sits alongside tickets, inventory, bookings, and customer communication so you are not duct-taping five apps together.
FAQs
### Can I limit how many bookings per hour?
You should. Capacity controls protect turnaround time and stop Saturday pile-ups.
### What if someone no-shows?
You still have their contact and history — follow up once, then free the slot for a waitlist or walk-in.
### Do bookings work for diagnostics-only visits?
Yes. Many shops offer short diagnostic slots separately from full repair appointments.
Get started
Ready to replace sticky notes and scattered tools? [Start your free trial](/trial) or [browse all features](/features) to see how Bookings fits your shop.
Why it matters
Bookings is built for the pace of a real repair counter — not a generic CRM with a repair sticker on it.
Ready to try it in your shop?
30-day free trial · no credit card required
Explore more features
See what else LML Repair Shops includes for your shop.
Track every device from drop-off to pickup with live status, notes, and photos so your counter and techs always know where each job stands.
RepairsBuild a device-to-model repair catalog with set prices so techs and counter staff quote consistently without guessing labor or parts on every job.
ServicesPublish your shop's service menu with clear pricing and descriptions so staff quote faster and customers know exactly what you offer before they walk in.