Run your shop with Emails
Send customer emails with reusable templates and a full send log so status updates, receipts, and follow-ups stay professional and consistent.
14-day free trial · no credit card · pricing
Emails
What Emails helps you do
Emails gives your team templated outbound email and a complete history of what was sent to each customer. Repair ready notifications, quote follow-ups, and policy reminders go out with your branding — without copying and pasting from personal inboxes.
What you get with Emails
Reusable email templates for common shop scenarios — ready for pickup, quote sent, warranty info
Send log tied to customer records for audit and follow-up
Consistent sender identity so customers recognize your shop, not a random Gmail
Quick send from tickets, quotes, and customer profiles
How shops actually use Emails
Step 1
At the counter
When a ticket moves to "ready for pickup," the system sends your standard email with hours, total due, and payment options. A customer who requested a quote but never replied gets a polite follow-up three days later from a template the owner wrote once.
Step 2
On the bench
Front desk staff no longer dig through sent folders to prove they notified someone. Managers review email logs when a customer claims they were never told their device was ready.
Why it matters
Missed communication causes no-shows, angry pickups, and lost trust. Centralized shop email with templates means every customer gets the same clear, timely message — and you have proof when disputes come up.
Ready to try it in your shop?
14-day free trial · no credit card to start
Explore more features
See what else LML Repair Shops includes for your shop.
Track every device from drop-off to pickup with live status, notes, and photos so your counter and techs always know where each job stands.
BookingsLet customers schedule repair appointments online so your front desk spends less time on the phone and more time checking devices in at the counter.
RepairsBuild a device-to-model repair catalog with set prices so techs and counter staff quote consistently without guessing labor or parts on every job.