Run your shop with Referrals
Turn happy customers and local partners into a trackable referral engine with unique codes, conversion tracking, and rewards for your best advocates.
14-day free trial · no credit card · pricing
Referrals
What Referrals helps you do
Referrals helps you grow through word of mouth without losing track of who sent each lead. Create referral codes for customers, influencers, or nearby businesses, then monitor which referrals become tickets, quotes, or paying jobs.
What you get with Referrals
Unique referral codes you can share via text, email, or printed cards at pickup
Tracking that shows who referred whom and whether the lead converted
Visibility into your top advocates so you know who to thank or reward
A repeatable local growth channel that does not depend on ad spend alone
How shops actually use Referrals
Step 1
At the counter
After a successful pickup, counter staff mention your referral program and hand the customer a code to share with friends. A nearby phone case kiosk gets their own partner code — every customer they send is attributed automatically. You review the referral dashboard weekly to see which codes drive real jobs versus idle signups.
Step 2
On the bench
Some shops offer a discount or store credit for successful referrals; others keep it simple with a thank-you and recognition. Either way, you stop guessing which word-of-mouth efforts actually produce revenue.
Why it matters
Referrals are the highest-trust leads in repair, but most shops have no way to measure them. Tracking codes turn casual recommendations into a channel you can optimize — double down on what works and stop wasting effort on what does not.
Ready to try it in your shop?
14-day free trial · no credit card to start
Explore more features
See what else LML Repair Shops includes for your shop.
Track every device from drop-off to pickup with live status, notes, and photos so your counter and techs always know where each job stands.
BookingsLet customers schedule repair appointments online so your front desk spends less time on the phone and more time checking devices in at the counter.
RepairsBuild a device-to-model repair catalog with set prices so techs and counter staff quote consistently without guessing labor or parts on every job.