Run your shop with Reviews
Ask happy customers for Google reviews after pickup and collect private feedback when they prefer to message the shop directly.
14-day free trial · no credit card · pricing
Reviews
What Reviews helps you do
Reviews helps you grow real Google ratings where customers already look — not a closed in-app review wall nobody sees. Configure your Google review link, trigger asks after successful pickup, and give customers a path for private feedback when they are not ready to post publicly.
What you get with Reviews
Automated review requests via email or SMS after ticket pickup
A customer-facing page that opens your Google review link in one tap
Optional private feedback routed to your shop inbox for service recovery
Manual "Ask for review" from any ticket when a customer is especially happy
How shops actually use Reviews
Step 1
At the counter
A tech nails a tricky micro-solder job; at pickup counter staff tap "Ask for review" and the customer gets a text with a direct link. Most leave a five-star Google review before they reach their car. When someone had a minor delay but still got a great repair, private feedback lets them vent to you instead of posting publicly.
Step 2
On the bench
Owners track review velocity month over month and tie review asks to specific locations or techs. Slow week? Focus the team on asking every satisfied pickup.
Why it matters
Local repair is a reputation game. More Google reviews mean higher map rankings, more walk-ins, and trust before the customer ever sees your counter. Structured review asks turn satisfied pickups into public proof instead of hoping people remember on their own.
Ready to try it in your shop?
14-day free trial · no credit card to start
Explore more features
See what else LML Repair Shops includes for your shop.
Track every device from drop-off to pickup with live status, notes, and photos so your counter and techs always know where each job stands.
BookingsLet customers schedule repair appointments online so your front desk spends less time on the phone and more time checking devices in at the counter.
RepairsBuild a device-to-model repair catalog with set prices so techs and counter staff quote consistently without guessing labor or parts on every job.