Run your shop with Staff
Manage technicians, counter staff, and managers with role-based access so each person sees only the tools and data their job requires.
14-day free trial · no credit card · pricing
Staff board
Open jobs
What Staff helps you do
Staff handles team accounts, roles, and permissions across your shop platform. Onboard a new tech with bench access but no payroll visibility; give managers reporting without letting them change billing settings — all from one admin screen.
What you get with Staff
User accounts for every team member with login and contact info
Role-based permissions controlling modules, settings, and sensitive data
Centralized onboarding and offboarding when someone joins or leaves
Assignment context so tickets, tasks, and time punches tie to the right person
How shops actually use Staff
Step 1
At the counter
A new front desk hire gets a role that includes tickets, customers, and texts but excludes payroll and analytics. A senior tech gets full ticket access plus inventory adjustments. When someone quits, you deactivate their account immediately instead of hoping they forget the shared password.
Step 2
On the bench
Owners audit who has admin access quarterly — especially before adding a second location manager. Commission and hourly rates live on staff profiles for payroll integration.
Why it matters
Shared logins and flat permissions are a security and accountability nightmare. Proper staff roles mean fewer mistakes, protected financial data, and clear ownership when something happens on a ticket or at the register.
Ready to try it in your shop?
14-day free trial · no credit card to start
Explore more features
See what else LML Repair Shops includes for your shop.
Track every device from drop-off to pickup with live status, notes, and photos so your counter and techs always know where each job stands.
BookingsLet customers schedule repair appointments online so your front desk spends less time on the phone and more time checking devices in at the counter.
RepairsBuild a device-to-model repair catalog with set prices so techs and counter staff quote consistently without guessing labor or parts on every job.