Run your shop with Warranties
Track repair and product warranties with coverage terms and expiration dates so your team honors claims quickly and customers trust your guarantee.
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Warranties
What Warranties helps you do
Warranties lets you attach warranty coverage to completed repairs and sold products — duration, terms, and what is covered — so when a customer returns claiming an issue, your counter staff instantly see whether the job is still under warranty.
What you get with Warranties
Warranty records linked to tickets, devices, and customers with start and end dates
Clear coverage terms so staff know what is included before approving rework
Lookup at intake when a customer says "you fixed this last month"
Protection against giving away free labor on jobs that should be billable
How shops actually use Warranties
Step 1
At the counter
After pickup, the ticket carries a 90-day warranty on parts and labor. Three weeks later the customer walks in saying the screen lifted. Counter staff pull up the original ticket, confirm warranty is active, and create a warranty job without re-negotiating price or searching paper receipts.
Step 2
On the bench
For shops selling refurbished devices or extended coverage, warranties track separately from repair tickets. Managers review expiring warranties to offer paid extensions or check-in calls.
Why it matters
Warranty disputes slow down the counter and frustrate customers when nobody can find the original terms. Documented warranties turn awkward conversations into quick lookups — honor what you promised, charge fairly when coverage expired, and keep trust intact.
Ready to try it in your shop?
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Explore more features
See what else LML Repair Shops includes for your shop.
Track every device from drop-off to pickup with live status, notes, and photos so your counter and techs always know where each job stands.
BookingsLet customers schedule repair appointments online so your front desk spends less time on the phone and more time checking devices in at the counter.
RepairsBuild a device-to-model repair catalog with set prices so techs and counter staff quote consistently without guessing labor or parts on every job.