Inventory

LML Repair Shops

Run your shop with Warranties

Track repair and product warranties with coverage terms and expiration dates so your team honors claims quickly and customers trust your guarantee.

Free to start · no credit card · pricing

Warranties — shop view

Warranties

1Warranty records linked to tickets, devices, and customers with start and end dates
2Clear coverage terms so staff know what is included before approving rework
3Lookup at intake when a customer says "you fixed this last month"
4Protection against giving away free labor on jobs that should be billable

What Warranties helps you do

Track repair and product warranties with coverage terms and expiration dates so your team honors claims quickly and customers trust your guarantee.

Why repair shops need Warranties

Warranties is usually the kind of work shops handle with spreadsheets, chats, and tribal knowledge — until volume spikes and something expensive falls through the cracks.

Generic retail tools and ad-hoc notes were not designed for device intake, parts variance by model, technician handoffs, and customers who expect a text when the job is ready. **Warranties** inside LML Repair Shops is built for that rhythm — so the work stays on the ticket, not in someone's head.

What you get

01

Warranty records linked to tickets, devices, and customers with start and end dates

02

Clear coverage terms so staff know what is included before approving rework

03

Lookup at intake when a customer says "you fixed this last month"

04

Protection against giving away free labor on jobs that should be billable

How shops use Warranties day to day

On a busy day, warranties should feel boring in the best way: clear ownership, fewer interruptions, and a record your whole team can trust without calling across the shop.

Independent phone and electronics shops win on process: intake → diagnose → repair → notify → collect. Warranties supports that loop whether you are a one-bench shop or running multiple locations with shared standards.

### Practical checklist

01

Define who owns warranties in your shop (counter, tech lead, or manager)

02

Write the intake or start steps so every shift does it the same way

03

Review open items at open and close so nothing sits forgotten

04

Tie outcomes back to tickets or customers whenever money is involved

Metrics to watch after you adopt it

If you cannot measure these, you are guessing:

01

Time saved vs your old process (calls, notes, rework)

02

Error or rework rate after adopting the workflow

03

Adoption by staff (who actually uses it daily)

04

Revenue or margin impact where relevant

Warranties vs spreadsheets and group chats

| Challenge | Spreadsheets / chats | LML Repair Shops | | --- | --- | --- | | Ownership | “Someone was supposed to…” | Clear records and assignees | | Customer answers | Dig through texts | Status and history in one place | | Handoffs | Verbal, easy to drop | Counter and bench stay aligned | | Reporting | Manual reconstruction | Ticket and activity history | | Scaling | Breaks at rush hour | Same workflow under pressure |

Built for shop owners, not enterprise IT

You do not need a six-month implementation. LML Repair Shops is designed for independent and multi-location repair stores that want to get organized fast — with a **14-day free trial** and no credit card to start.

Warranties sits alongside tickets, inventory, bookings, and customer communication so you are not duct-taping five apps together.

FAQs

### Is Warranties hard to learn?

No. If your team can run a repair counter, they can learn this workflow in a short onboarding session.

### Do I need every feature on day one?

No. Start with tickets and the tools that remove your biggest daily pain, then expand.

### Can I try before paying?

Yes — start a free trial, load a few real jobs, and see if the workflow fits your shop.

Get started

Ready to replace sticky notes and scattered tools? [Start your free trial](/trial) or [browse all features](/features) to see how Warranties fits your shop.

Why it matters

Warranties is built for the pace of a real repair counter — not a generic CRM with a repair sticker on it.

Try Warranties

Ready to try it in your shop?

30-day free trial · no credit card required